What is your Shipping Policy and cost?
Free standard shipping via DHL/USPS for all domestic orders +$40 placed on our website.
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Shipping
What is Shipping Protection?
We understand shipping issues happen, so we've teamed up with Corso to make your shipment carbon-neutral and protect your order against loss, theft, or damage. At checkout, select Add Shipping Protection on your order for a small percentage of your c
Where do you ship and which carriers do you use?
United States and Territories. For standard ground shipping, DHL often serves as our initial shipping carrier, with USPS executing final delivery. The same tracking number emailed to you will work on both DHL and USPS sites (please allow 48 hours for
When will my order ship and arrive?
We work hard to ship fast, and most orders leave our warehouse within 72 hours 🚚. Once fulfilled, US orders on average take 3-7 business days to deliver via standard ground shipping. We will email you a tracking number as soon as it's ready (please
Do you ship to PO/APO/FPO/DPO addresses?
We are thrilled to mail your packages to PO/APO/FPO/DPO addresses 🤗. Here's how to make sure your packages are mailed without a hitch. PO Boxes. For orders $40+, select Free ground shipping at checkout, as UPS does not currently ship to PO boxes. AP
How do I track my order? What if my tracking link isn't working?
Most orders leave our warehouse within 72 hours. Keep your eyes peeled for a shipping confirmation email including a tracking number as soon as your order has been fulfilled ✅. If you're missing the email, check your Spam or Promotions folder just in
What do I do if my shipment has been delayed or stuck in transit?
If your package is taking longer than expected to arrive, please reach out and confirm your shipping address with us!. Though most shipments do get back on track, sometimes packages can get delayed or stuck in the carrier's system. If we confirm ther
How can I arrange for another delivery attempt if my shipment was undelivered?
If an attempt to deliver your order was unsuccessful, you may need to arrange for another delivery directly through the carrier. If you're in the US, please use your tracking number to pull up your USPS tracking page, as there may be no action needed
My order was marked as "Delivered" but I can't find it. What happens next?
So. You get the notification that your order has been delivered, but there's no package in sight. What?! Ugh! We totally get how frustrating this can be. Now for some good news: In most cases, packages often show up a day or two after being marked as
My shipment was returned to sender. What happens next?
Never fear!. Should your shipment be returned to our warehouse due to an address or delivery issue, contact us with the corrected shipping address as soon as possible. After we've received confirmation of the address, we'll arrange to send a replacem