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Ursa Major Skincare logo

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Returns

What Is Your Return Policy?

We understand that skincare is not one-size-fits-all and that everyone's skin is unique. If you are not satisfied with your Ursa Major products, you may return your product for a full refund or store credit within 30 days of receiving your order - re

How Do I Start a Return?

You can start a return by following the prompts on our Returns Portal to access your prepaid shipping label. You'll have the option to select store credit or refund. Store credits will be issued upon shipment of your return and refunds will be issued

Is It Possible to Return a Gift Order?

Of course! Returns initiated by the recipient will be offered equivalent store credit; the original purchaser is not notified, so no hurt feelings. To return an eligible gift order (non-international order that is within 30 days of being received), p