We understand that skincare is not a one-size-fits-all and that everyone's skin is unique. If you are not satisfied with your Ursa Major products, you may return your product for a full refund or store credit (excluding any shipping costs) within 30
Of course! Returns initiated by the recipient of the gift will be offered equivalent store credit. The original purchaser is not notified, so no hurt feelings here!. To return an eligible gift order (non-International order that is within 30 days of
You can start a return by following the prompts on our Returns Portal to access your prepaid shipping label (video walkthrough below). You'll have the option to select store credit or a refund. Store credits will be issued upon shipment of your retur
We are so bummed you aren't loving your recent Ursa Major order, but totally understand! For most returns, your refund or store credit will be issued the moment we process your return. ✨. Most returns are processed within 3 business days of arriving