Where do you ship and which carriers do you use?Updated 6 months ago
United States and Territories
For standard ground shipping, DHL often serves as our initial shipping carrier, with USPS executing final delivery. The same tracking number emailed to you will work on both DHL and USPS sites (please allow 48 hours for carrier tracking links to populate!)
UPS and UPS-2DAY options are also available, with costs determined by weight and location.
International
International orders are dispatched via Ascendia, with in-country transit and delivery executed by your country's standard delivery provider. A detailed tracking page, including additional links for in-country delivery tracking, is provided for international customers via email.
International shipping is available to the countries listed below 🌍
North America | Europe | Oceania | Asia | |
Canada | Austria | Latvia | Australia | Japan |
Belgium | Lithuania | New Zealand | Singapore | |
Bulgaria | Luxembourg | |||
Croatia | Malta | |||
Cyprus | Netherlands | |||
Czech Republic | Norway | |||
Denmark | Poland | |||
Estonia | Portugal | |||
Finland | Romania | |||
France | Slovakia | |||
Germany | Slovenia | |||
Greece | Spain | |||
Hungary | Sweden | |||
Ireland | Switzerland | |||
Italy | United Kingdom |
*We cannot make changes to any of the international shipping forms (changing prices, marking orders as gifts, etc). We do not accept international returns. We cannot accept responsibility for lost or stolen packages that have been confirmed as delivered to a shipping address not covered by Shipping Protection.