What is your Return Policy?Updated 2 months ago

We understand that skincare is not a one-size-fits-all and that everyone's skin is unique. If you are not satisfied with your Ursa Major products, you may return your product for a full refund or store credit (excluding any shipping costs) within 30 days of receiving your order - return shipping covered by us ✅

Returns are only accepted for US and EU orders purchased from ursamajorvt.com. Products must be at least ⅔ full. We do not accept other International or third-party returns. Final sale items are not eligible for return.

Looking to start a return? Visit our Returns Portal here.

Have a return from the EU? You can fill out this form here.

*You may return your product(s) using a supplied, prepaid return label within 30 days of receiving your order. Returns are only accepted for US and EU orders purchased from ursamajorvt.com, and products must be at least ⅔ full. We do not accept returns or exchanges for samples, final sale items, or gifts with purchase. Other internationally-based orders are excluded from returns. We reserve the right to cancel any return due to unauthorized, altered, or ineligible use of this offer.