I have an issue with the product I received. What should I do?Updated 6 months ago

On no! We always hope orders arrive swiftly and safely, but we are here to help if things go awry! If you ever have any questions or concerns with your order, please get in touch with our Customer Experience team via our contact form or email [email protected] and we’ll work to make things right as soon as we can. 

For quality concerns: Please include your order number, a photo of the product, and the Lot number printed on the bottom of the bottle or jar. This helps us assess the problem and proceed accordingly with our Product Development and Quality teams.

For fulfillment concerns: Please send along your order number, a photo of the packing slip included with your order, and a list of the products received. This helps us make the appropriate corrections as quickly as possible and give our Operations team the heads up.

We'll get you taken care of ASAP!