Orders

How Do I Get 20% Off My First Order?

First time customers can get your 20% discount by signing up for our newsletter. After confirming your subscription, you’ll receive an email containing your discount code. Our newsletter also happens to be the best way to be the first to know about n

Do You Have Discounts for Returning Customers?

On the regular! For returning customers, keep an eye on our newsletter and text MAJOR to 85203 to join our SMS club and never miss an offer 📱. Don't forget to give $20, get $20 by referring a friend, and check-out our discounted Bundle & Save combin

Can I Split My Payments up Into Afterpay Installments?

We've teamed up with Afterpay to offer a simple, 4-installment payment program for one-time online orders over $35. You can find the Afterpay option within the Payments page upon checkout. Please note, that recurring Subscribe & Save orders are not e

Can I Change or Cancel My Order Once It’s Placed?

We are typically unable to make changes to orders once they have been placed, but if you’d like to edit or cancel your order, let us know right away. Because we ship orders fast (same or next business day), contact us as soon as you can.

Can I Change the Delivery Address After My Order Has Been Placed?

Please be sure to review your shipping address before completing checkout. If you need to make any changes to your shipping address, contact us right away. We will do everything we can to adjust your delivery details before your order has been releas

How Do I Get My Order's Free Samples?

To ensure that you don't miss out on trying new something new (x2 samples included in all orders placed on our website!), select your samples within your mini-cart prior to checkout. *One free sample on all orders. No code required - offer automatica

How Do I Get My Order's Free Gift?

We love gifting, and make it easy to ensure that you receive any Free Gift currently offered on our website - no code or tricks required 🎁 Once your order hits the minimum required total, your gift will automatically be added at checkout. Not sure i

How Can I Check if My Order Was Placed Successfully?

If you believe you placed an order but haven't received a confirmation, please reach out to our Support Crew with any information you might have - such as the date you think the order was made, the shipping address, or any other emails you may have u

What Should I Do if I Forgot to Apply My Discount?

Should you forget to apply a discount code or gift card when placing your order, please contact us right away with your order number. Our Customer Experience Team is happy to take a peek and apply your discount retroactively to eligible items. Depend

Can I Update or Remove Items From My Order After Placing It?

Please make sure sure to double-check your cart before completing your purchase!. That said, in some instances, we are able to edit items up to 90 minutes after your order has been placed. If online, please live chat with us to update your order in r