How Do I Skip or Change an Upcoming Order?Updated a month ago

Need to delay an upcoming shipment? No worries!

1. Once logged into your account, navigate into Manage Subscriptions and click on Delivery Schedule to see all upcoming deliveries for your subscriptions.

2. To skip an upcoming delivery, click Skip. If you want to unskip a delivery, click Unskip next to the order.

Please note: You will only receive one upcoming charge notification per order. Therefore, if you skip an upcoming delivery after receiving the upcoming charge notification, you will not receive another notification for this order.

Change the Shipment Date:

1. Once logged into your account, navigate into Manage Subscriptions and click on Delivery Schedule to see all upcoming deliveries for your subscriptions.

2. Click Manage Subscription next to the delivery that you would like to change.

3. Within the subscription management window, select Next Charge Date to open up the calendar view.

4. Select the desired shipment date within the calendar and hit Update Next Shipment Date to apply the change.

Please note: You will only receive one upcoming charge notification per order. Therefore, if you skip an upcoming delivery after receiving the upcoming charge notification, you will not receive another notification for this order.

Processed Orders:

If you need to cancel or skip a shipment that has already processed during the current subscription cycle, please reach out to support at [email protected].