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Subscription Orders

Can a separate promo code or promotional items be applied to a subscription?

We so greatly appreciate your interest in using your code to save on our products! However, most promo codes are not applicable to recurring subscription orders. Additionally, due to a technical limitation, we are unable to include promotional items

Can I expedite the shipping of my subscription order?

You absolutely can! Our Customer Experience would be happy to expedite any of your upcoming subscription shipments to either UPS Ground ($15 flat fee) or UPS 2Day Air ($27 flat fee) so the order can be in your hands even sooner. Please reach out to o

Will I be notified about upcoming subscription shipments?

📦 We understand how important it is to stay informed about your subscription orders!. To ensure you receive timely notifications, we recommend "Favoriting" our contact information and checking your email inboxes regularly, including any "Spam" or "P

I received a subscription order I did not mean to place. What should I do?

Oh no! It's possible our email reminder got lost in the shuffle!. We send out a reminder 5 days in advance of your auto-shipment, but we do realize that sometimes a shipment might come as a surprise. If you receive a subscription ship order that you